Shipping Policy

At Pak Green Mart, we are committed to delivering your groceries and essentials as quickly and efficiently as possible. Please read our shipping policy below to understand how we handle your orders:

Delivery Timeframe

• Orders are typically delivered within 1 to 3 business days across Karachi.
• Our team works diligently to ensure timely dispatch and delivery of all orders.

Delivery Charges

• Delivery charges vary depending on your location within Karachi.
• If your area falls outside our standard zones or if any additional charges apply, we will notify you via phone call before proceeding.
• You will always have the option to confirm or cancel the order in such cases.

Order Confirmation

• Once your order is placed, you will receive a confirmation via email or WhatsApp.
• Please ensure your contact number is correct to avoid delays.

Missed Deliveries

• If the delivery attempt fails due to incorrect address, unavailability, or no response, our team will contact you to reschedule.
• A second delivery attempt may incur additional charges.

Delivery Areas

• We offer delivery services all over Karachi.
• For bulk orders or deliveries outside Karachi, please reach out to us at info@pakgreenmart.com.

Order Tracking

• Currently, we do not offer live order tracking.
• However, our customer service team is available to assist with updates and support.

If you have any questions or concerns regarding your shipment, feel free to contact us. We’re here to help!